Shipping policy

Order Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. During peak seasons, promotional periods, or holidays, processing times may be slightly longer.

Estimated Delivery Time

For U.S. orders, the estimated delivery time is usually 8–15 business days after the order has been processed and shipped.

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, customs processing, or other circumstances outside of our control.

Shipping Confirmation

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available. Please allow some time for tracking updates to appear after the package has been shipped.

Incorrect Shipping Address

Please make sure your shipping address is complete and accurate before placing your order. If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned.

If you notice an address error after placing your order, please contact us as soon as possible through our Contact page. We will do our best to help before the order is processed.

Lost or Delayed Packages

If your package appears to be delayed, please first check the tracking information provided by the carrier. If you still need help, contact us through our Contact page and we will assist you in checking the order status.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery through our Contact page. Please include your order number and clear photos of the item and packaging so we can review the issue and offer a replacement, refund, or other suitable solution.